This Privacy Policy explains how RealVow (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website and services (together, the “Service”).
1. Information We Collect
We collect the following categories of information:
- Account information. When you sign in, we receive your name, email address, and a unique account identifier from the authentication provider you use (for example, Google).
- Usage information. Venues you favorite and searches you run on the Service.
- Technical information. Standard server and analytics data such as IP address, browser type, device type, pages viewed, referring URL, and timestamps.
We do not collect payment information. We do not knowingly collect information from anyone under 18.
2. How We Use Information
We use the information we collect to:
- Operate, maintain, and improve the Service;
- Authenticate you and keep your account secure;
- Save and display the venues you have favorited;
- Understand how the Service is used so we can improve content, features, and performance;
- Communicate with you about the Service, including account updates, security notices, and responses to your inquiries;
- Detect, prevent, and respond to fraud, abuse, or violations of our Terms of Service;
- Comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We share information only in the following circumstances:
- Service providers. With vendors that help us operate the Service, such as hosting, database, authentication, and analytics providers. These providers are permitted to process your information only as needed to provide services to us.
- Legal requirements. When we believe disclosure is required by law, regulation, legal process, or valid governmental request, or to protect the rights, property, or safety of RealVow, our users, or the public.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to the surviving entity honoring this Policy.
4. Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling cookies may affect your ability to sign in or use certain features.
5. Data Retention
We retain account and usage information for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may delete your account at any time by contacting us, after which we will delete or anonymize your personal information except where retention is required by law.
6. Your Choices and Rights
You may access, update, or delete your account information by contacting us. Depending on where you live, you may have additional rights under applicable law, including the right to request access to, correction of, or deletion of your personal information, and the right to object to or restrict certain processing. To exercise these rights, contact us at the address below.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information we hold. No security measure is perfect, and we cannot guarantee the security of information transmitted over the internet or stored on our systems.
8. Third-Party Links
The Service links to venue websites and other third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any information.
9. Children's Privacy
The Service is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Policy from time to time. When we do, we will post the revised version on this page and update the effective date. Material changes will be highlighted where reasonably practical. Your continued use of the Service after the effective date constitutes acceptance of the revised Policy.
11. Contact
Questions, requests, or concerns about this Policy may be sent to privacy@realvow.com.